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ONLINE HELP

HOW DOES THE AUCTION SYSTEM WORK?

Atlas Pearls will be running regular online auctions. Each auction will be available online for a limited amount of time. Suitable applications must register in order to participate. Once you have registered and the auction has commenced you will be able to login to view and place your bids on the lots. Registrants will receive an email immediately prior to the commencement of an auction.

 

HOW DO I REGISTER?

To register please use our online registration form. The information collected at the point of registration will be used to build your invoice should you be successful in winning lots.  Click here to register >

 

WHAT DO I DO AFTER I REGISTER?

Once you have registered you will need to allow up to 48 business hours for your registration to be approved. If successful you will receive an email to acknowledge that your registration has been approved. Please check your junk mail box if you have not received a confirmation email.

 

HOW DO I SEE THE AUCTION?

The auction itself will only be visible for a select amount of time. When the auction comes online you will need to log-in. To log in click on the LOG IN link in the top right hand corner of your home screen. Use the email address and password you registered with. Once logged in the Auction will appear in the main menu.

 

WHO DO I CONTACT IF I AM HAVING PROBLEMS LOGGING IN?

Please email us at Atlas@AtlasPearls.com.au if you require help with your account.

 

WHAT IS PROXY BIDDING?

Our online auctions accept proxy bidding. Proxy Bidding allows you to set a maximum amount you wish to bid on a lot and will then place your bid automatically if someone else bids on this lot. The system will continue to place your bid automatically until your limit is reached. Download a step by step visual guide on placing Proxy Bids >

 

HOW CAN I VIEW MY CURRENT BIDS OR BIDDING HISTORY

Once you are logged into your account, you can view your current bids and your bid history. Click here to download a PDF reference on how to login and view your bids.